Customer Success Stories: Hear What Our Clients Have to Say!

Ace painting only communicated with me through messages on Angie’s list despite asking for my phone number. I felt I would be at least called by phone and spoken to in person since my number was requested the first night of my big deal purchase. I feel strung along with email messages and no personal contact. I was told in an email they are 2 weeks out and it took one week to tell me that. If they are so busy to have proper contact with the customer maybe they shouldn’t offer so many big deals. I informed them I have a painting project with a deadline due to carpet arriving but there has been no sense customer service.

Bought the coupon for 8hr for 2 people. I sent him an e-mail asking if he would do a ceiling for that price and he responded quickly and said yes. I was expecting just to have my ceiling done which was “stomped” with drywall compound and was still raw. They painted the ceiling on 3 open rooms (kitchen, kitchette, and living room). I had the paint for my kitchen and they agreed to paint the kitchen and while they were at it, asked about my living room. Said if I had the paint they would re-paint that room also. That room was a dark burgundy. We went to the store and bought 2 gal of paint, he let us use his discount and they put 2 coats on the living room. So for the $400, we had the ceiling on 3 rooms, the kitchen/kitchette painted and 2 coats on the living room. We had an estimate for the same work and it was a lot higher. While they were here, I asked about my 2 story foyer and they gave me a price and came back 2 weeks later and did my our 2 story foyer. Tom was quick to respond, he actually answers the phone each time we called him. While they were here for the second time, we mentioned that we had 1 loose shingle on the roof. Before we knew it, Don had gone up on the roof and repaired our shingle without a word. Took us complete by surprised.

Tom was excellent…he and his crew did an awesome job painting our house and garage, from power washing til the completion of their work, he and his team were very efficient and professional. The job took alot longer than was expected, but that was due to bad weather, not Tom or his crew…They were there every opportunity they had whenever the weather broke until the job was completed. We would definitely use their services again and refer them to anyone we know looking to get painting done. Tom and his crew Power Washed and bleached our house and garage, scraped, caulked and painted two coats on house and garage

Tom was on time and prepared. He even helped my husband in installing a light fixture-he really went above and beyond our expectations! Interior painting-5 rooms

The guy who came out was great. He came within the first few weeks after I purchased the big deal and he did not charge me anything more than the big deal price. He painted the trim, around the windows and all that in the room. I was not in here when he did the job but I think that he did the work for about two hours or so. There was nothing wrong about him. Everything about him was positive and great.

They are professional, courteous, and very neat. They clean up after themselves. When they left, there was little else I had to do.

The job went very smooth and quick. It was completed in a day and looked very good. We needed a bedroom painted. This included the ceiling, walls, and closet.

Tom and Don were great. Both were friendly, professional, punctual. When I was in the process of reviewing estimates, I called Tom with some questions and left a message. This was on a Sunday, and he returned the call the same day. They cleaned up after themselves each day that they were here. The leftover paint was marked for me (what color and what room it was used in). I have zero complaints. When I’m ready to have more painting done, Ace Painting is who I will call. Patched ceiling from water leak in kitchen, then painted ceiling. Removed paper in bathroom, patched walls, painted ceiling and walls. Painted ceiling and walls in staircase area and office.

They did a great job and I had them do a little extra work outside of the deal I purchased. They did some painting for me.

Work was performed promptly and with good quality Painted exterior trim and doors